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iMIS Engagement Management System

iMIS Engagement Management System

Overview

What is iMIS Engagement Management System?

iMIS EMS is an Engagement Management System (EMS) – fusing database management and web publishing into a single system – to drive operational efficiencies, revenue growth, and continuous performance improvement. Harnessing the power of Microsoft Azure’s cloud platform, iMIS EMS…

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Recent Reviews

TrustRadius Insights

Difficulty in Upgrading Software: Some users have mentioned the difficulty they faced when trying to upgrade the software, as it required …
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Honest iMIS Review

7 out of 10
April 11, 2017
Incentivized
I currently use iMIS to hold our organization's website, membership database, and event management [information]. It has not been easy …
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Oh iMIS

3 out of 10
June 17, 2016
Incentivized
I used iMIS to direct and coordinate registration operations. This included collection and processing of registration fees, refund …
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Pricing

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What is iMIS Engagement Management System?

iMIS EMS is an Engagement Management System (EMS) – fusing database management and web publishing into a single system – to drive operational efficiencies, revenue growth, and continuous performance improvement. Harnessing the power of Microsoft Azure’s cloud platform, iMIS EMS is purpose-built to…

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is WildApricot by Personify?

Wild Apricot is an association management platform that emphasizes automation of member lifecycle management (i.e. attract, engage, renew), and also assists with receiving online payments and payment processing, and website content and engagement. Wild Apricot was acquired by Personify Corp in…

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Product Details

What is iMIS Engagement Management System?

iMIS EMS is an Engagement Management System (EMS) – fusing database management and web publishing into a single system – to drive operational efficiencies, revenue growth, and continuous performance improvement. Harnessing the power of Microsoft Azure’s cloud platform, iMIS EMS is purpose-built to meet the most important challenge facing associations and non-profits – Engagement.

iMIS Engagement Management System Features

  • Supported: Constituent Relationship Management
  • Supported: Membership Management
  • Supported: Fundraising Management
  • Supported: Website Management
  • Supported: Event Management
  • Supported: Certification
  • Supported: Commerce
  • Supported: Email Marketing
  • Supported: Online Communities
  • Supported: Process Automation
  • Supported: Real-time Dashboards

iMIS Engagement Management System Screenshots

Screenshot of iMIS Contact DashboardScreenshot of iMIS Membership DashboardScreenshot of iMIS Fundraising DashboardScreenshot of iMIS Commerce DashboardScreenshot of iMIS Events Dashboard

iMIS Engagement Management System Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUSA, Canada, Europe, Asia-Pacific
Supported LanguagesEnglish, Spanish, French, Dutch
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Comparisons

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Reviews and Ratings

(25)

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
David Drinnon | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use iMIS to manage our membership and guests, track attendance and contributions, track leadership and volunteer activities, as well manage our Bible Study groups. iMIS is used by our organization as a whole (350 licensed users across six locations). Our organization exists for those who aren’t here yet. iMIS helps us identify guests to our locations, assign those guests to staff and leadership/volunteers for personal follow-up. It also helps us track engagement to aid us in leadership and volunteer recruitment.
  • Flexibility and Customization: iMIS is like a tailored suit. We track all kinds of information and it gives us the ability to customize our screens, add custom fields, and build out the navigation to mirror actual data processing and workflows.
  • API: iMIS is like a box of legos. Not only do you get what’s pictured on the box, but the API gives us the ability to adapt it, add new bricks (custom apps), and extend it beyond its original design. We have created several new modules that solved our Gap Analysis identified during our product evaluation process.
  • Great Support: Our relationship with ASI like a good marriage. They provide great support and they listen to their customers. Their product team also does sprint reviews and invites customers to participate and have a voice in the product road map.
  • System Performance: iMIS has always seemed to have had performance issues....sluggish specifically. Though some of that may be in part to some of our customizations, but we don’t think so.
  • Integrations with 3rd Party Products: we would like to see more integrations with 3rd party apps.
It is well suited for associations and other membership based organizations. I would recommend it for churches who have development teams since there are more ‘gaps’ in functionality for churches.
  • We measure ROI in terms of changed lives, not revenue since we are a church and a non-profit organization. As our church has grown, we have been better equipped to identify new visitors, follow-up on the physical and spiritual needs of our membership and give away leadership to our members.
Being at church, there are just not many options in the marketplace. iMIS provided us the base functionality we needed knowing that we could develop the additional items that were not found another solutions.
April 11, 2017

Honest iMIS Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I currently use iMIS to hold our organization's website, membership database, and event management [information]. It has not been easy using iMIS. Sometimes, we will send an email and it will not go out to members. Other times we are making changes to the website that either take too long to publish or do not publish at all. We have a challenging time pulling together queries from the database. Nothing is really simple. It is a great concept to have a one-stop-shop, however, it has not been functioning well for us.
  • One-stop-shop. I love that we have one system that will track our income, manage membership, email contacts, manage our website and pull reports.
  • Response time on support tickets. Whenever I have a problem using iMIS, I can either log into their support site to submit a help ticket or send it directly from my email account. Someone normally responds to me within the hour and then I will get a solution within the day no matter the time of day I submit the ticket.
  • Easy to use widgets. I love using widgets to pull a page together. They have slideshow widgets that use on a daily basis. There are also forum widgets and widgets to pull an already created query to a page you choose to display this information on.
  • Emailing. Sometimes our emails do not go through and all fail. I would like for some sort of alert to occur when these situations happen. We normally get a response from our members about them not receiving the information we have promised them.
  • Queries. An easier way to build queries would be nice. It is super confusing trying to determine which fields to pull from. When asking for help, they state that we will be charged by the hour to get a basic query created. It's a little obnoxious.
  • Dynamic pages. I would like more attractive homepage templates. Current templates are not very attractive or dynamic. Also, page publishing is a major problem.
  • Limited PayPal Integration. We were initially under the impression that when a payment was placed through the iMIS site, then the payments along with the iMIS codes would go through to PayPal. This is far from the truth. We always have to do extra work to pull a report from iMIS and then also from PayPal since the codes do not transfer over. It would be great for us if this could change in the near future.
iMIS is great for membership associations who need one place. I love their contact database, I just wish we could pull reports easily from their system and publishing would not freeze when making changes to our website. Everything that does work correctly is really easy to set up.
  • We have had a number of emails to our members never reach their recipients. This has caused problems in terms of our members not getting information on time.
  • We put in time and effort daily to make changes to our website. Sometimes, these are changes that must occur on behalf of a member of our association. People are expecting to see new postings and information, however, if the page does not post for us it leaves us looking unprofessional and unprepared.
  • We have had several delays in book keeping due to reports not matching income in our accounts. It would be great if iMIS could integrate account codes into PayPal automatically.
  • Podi
We were unable to have an attractive site for our association when using Podi. iMIS is much more equipped to handle the different pages and links we list on our website. Although Podi lacks in attractiveness, iMIS lacks in the department of providing easy reporting options and PayPal integration. When we had Podi, we were able to submit payments through our site along with the accounting codes automatically. However, now that we use iMIS, it is harder to get the accounting correct. None of the accounting codes transfer over into PayPal. We always have to go back and double-check the numbers.
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